Blacks, located in Festival Place, Basingstoke, is a store that everyone should visit to buy excellent quality products.
It is one of the country’s leading outdoor retailers that offers brilliant service in-store and online.
They offer a range of products to customers including The North Face, Rab, and Berghaus (with sizes ranging from XS to 3XL).
When entering the store, you are met with kind faces and approachable staff who are there to help in every way possible.
The staff are helpful when providing customers with essential information to choose their desired product.
I recently interviewed the current manager at Blacks to obtain an intel on how they strive to maintain excellent service.
The manager, Julie, commented that "it’s an enjoyable company who look after their staff and want their staff to progress".
Blacks offer excellent training to their employees and help them to progress individually.
The manager started off as a supervisor in August 2021, and advanced her position to become the general manager at the store.
She stated that her favourite section to work is "tills because you get to chat to people and meet new people".
Additionally, she strives for people to be "treated as a normal person and want them to enjoy themselves, tell their friends and come back".
Her recommended product for any new customers is the Blisco insulation coat (comes in black, teal, purple or yellow) as "it's ideal for everyone on a budget".
I would recommend Blacks Basingstoke to any person wishing to buy suitable equipment to adventure out of the city.
It has a lot of good quality products, appropriate to the set price, which ensures you are prepared for your upcoming trip.
- This story was written by Imogen Chalmers at Peter Symonds College
