A Winchester estate agent has been recognised for outstanding customer service to its clients by winning a Best in Postcode Award.

The recognition has come from The ESTAS, the biggest award scheme in the UK residential property industry.

It has been won by Belgarum via customer reviews submitted to the ESTAS review platform which is exclusively for property professionals, and all reviews have been completed at the end of the move.

ESTAS monitors and verifies service ratings over a 12-month period, giving an accurate and independent overview of the standard of service that’s been delivered to customers.

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As a Postcode winner, Belgarum has been shortlisted to win a prestigious county, regional or national trophy at the awards ceremony on Friday, October 18, to be presented by UK property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.

Hampshire Chronicle: Belgarum's office in Winchester Belgarum's office in Winchester (Image: Belgarum)

Mr Spencer said: “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that an agent is delivering to clients.

"To win a Best in Postcode Award is a great achievement and something every agency should be extremely proud of. It’s a direct reflection of the amazing efforts of staff to deliver exceptional service to clients in their local communities.”

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John Leeson, managing director of Belgarum, said: “We are extremely proud to have received this special recognition and to have been shortlisted. We take our levels of customer service very seriously because we know that clients always have a choice. 

"So much of our business is repeat custom or recommendation, so to have been voted so highly by our own customers means so much. Hopefully, we can go one step further and win at The ESTAS Awards in October.”