Winchester residents still seeing water issues five days on

As previously reported, people in the Kings Worthy area and parts of the city have been facing low water pressure since late on Friday, January 12, with some having no water at all.

Southern Water confirmed that the incident was due to a “technical failure” at its Easton Water Supply Works late on Friday. Bottled water stations were opened at various locations across the city, including at Coach Park, Worthy Lane to add those who are having issues with their water supply.

However, despite Southern Water promising that affected customers should have their water back, several Winchester people are still without water, including people who do not live in the Kings Worthy area.

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A resident of Sussex Street, who asked to remain anonymous, told the Chronicle that he and his partner have been without water for several days.

He said: “We are both disabled; we had water delivered from Southern Water on Monday, but we have had nothing since. I find it absolutely appalling!

“I don’t understand why Southern Water is not doing anything. We were told that we would have our water back on Tuesday morning, but now it is Wednesday, and we still don’t have anything. I just want answers.”

The Lib Dem Parliamentary candidate for Winchester, Danny Chambers, met residents of Alresford Road, who said that they had also been without water for several days.

He was informed by one that the water pressure was too low for the central heating, leaving them unable to warm their homes.

Danny Chambers (right) delivering water with Cllr Jerry Pett (Image: Danny Chambers)Mr Chambers said: “Southern Water seem to be able to keep the sewage flowing into the river, but unable to keep water coming out of the taps.

“I’ve been supporting residents affected by the recent water shortages and it’s been heartbreaking to hear of vulnerable people stuck without access to water.”

A spokesman for Southern Water said that customers in Kings Worthy should now be back in supply.

They told the Chronicle: “We’re sorry customers in Winchester are continuing to experience either low pressure or no-water due to a technical failure at Easton Water Supply Works.

“The roads impacted by this are in the Fulflood area of Winchester, these include: Clifton Road, Elm Road, Fordington Road, Newburgh Street, Western Road.

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“Our teams worked around the clock to get Easton Water Supply Works running again last night after temporary equipment was installed and we now await water quality results today from one of our reservoirs, if there are no problems, supplies will return to normal later tonight into the early hours of tomorrow morning.

“Most customers who were previously impacted in Winchester and Kings Worthy should now be back in supply, if you are not please call us on 0330 303 0368.

“We're sorry customers in Fulflood continue to experience low pressure and intermittent supply. Our teams are looking at options to address this as quickly as possible and resume normal water pressure.

“Our bottled water station at Coach Park, Worthy Lane is open and closes at 9pm. A further two further bottled water stations remain on standby.

“If anyone needs bottled water, we would ask you to get in touch with us on 0330 303 0368 so we can arrange a delivery.”