Plumbers in Hampshire were among the fourth most complained about in England between 2020 and 2021, new research has found.
Hampshire County Council received 171 complaints about plumbers in that time span, which meant it was only beaten out by Lincolnshire (178), Norfolk (329) and Devon (532).
The research was conducted by Water Regs UK, who sent out Freedom of Information (FOI) requests to councils around England about the number of complaints received about tradesmen.
They found that across the board there has been a 9% increase of complaints about plumbing tradesmen, with some councils seeing an increase of over 150 complaints.
Top 10 areas for complaints about plumbers
1. Devon County Council - 532 complaints between 2020 and 2021
2. Norfolk County Council - 329
3. Lincolnshire County Council - 178
4. Hampshire County Council - 171
5. Durham County Council - 156
6. Kent County Council - 145
7. Wiltshire Council - 118
8. Nottinghamshire County Council - 106
9. Buckinghamshire Council - 93
10. Surrey County Council - 93
Julie Spinks, managing director of Water Regs UK, said: “Consumers are experiencing problems with plumbers up and down the country.
"Whilst it’s encouraging to see that so many are using their right to complain about bad tradesmen, it’s disappointing that so many have felt the need to.
“I’d urge anyone looking for a plumber to always go through an approved scheme, such as WaterSafe which is supported by water companies.
"The scheme vets them to check they are suitably qualified and insured to carry out plumbing work. They can also be audited against the water fittings regulations.”
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel