IT has now been confirmed that a long-standing Winchester windows business has gone into liquidation.

In an email to a customer, seen by the Chronicle, a former employee confirmed that County Windows is no more.

In the email, it said: “We have gone into liquidation yesterday (July 28). There is no County Windows.”

County Windows, in Easton Lane, Winnall, was established in 1952 and specialised in conservatories, doors and windows.

Former customers have been reacting to the news, with some being left with incomplete jobs.

One customer, who wished to remain anonymous, explained that they had ordered a matching door and window which was fitted in March this year. However, the customer noticed that there were no Georgian Bars in the pane of glass. County Windows acknowledged their mistake and promised to re-order the correct item from the supplier.

READ MORE: Winchester window business County Windows looks to have closed

The customer said: “The weeks passed and nothing was heard from County Windows. I contacted them again early in May and was told that a complaint had been raised with the suppliers about 'lack of after sales support'. From late May until early July I sent a number of emails, resulting in feeble apologies but no evidence of action. At no time was I given a date indicating when the item would be available. I began to wonder if the error was ever going to be corrected. Finally last Friday my contact in the firm sent an email saying, 'We have gone into liquidation yesterday. There is no County Windows'.”

Another customer, David Light, said that he was having a conservatory installed by County Windows and that it was 95 per cent complete.

Mr Light said: “At face value our conservatory looks ok, but I really wished I had never considered County Windows, but given their long history and positive reports it looked a safe bet.

“I should have taken the traditional building route, because once again, when it gets tricky, as ever in the construction industry, everyone rubs their hands of the situation and leaves the customers to try and figure this out when things go south.

“I suspect this will impact a lot of people, customers, suppliers, trades people and ex staff.”

County Windows has been approached for a comment.

County Glass which is based next door to County Windows has been a separate company for five years and is unaffected.

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