ANGRY residents living close to a homeless shelter in Winchester say they are at their "wits end" after constant problems with drug addicts and anti-social behaviour.

In a heated Police and Communities Together meeting (PACT) residents told how they have been subject to constant bad language, drug dealing, vandalism and threats.

The issues are centred around West View House in Hyde.

Some residents nearby even say they will now sell their homes and move away from the area because they have had enough.

Police say they are aware of the issues and there have been top-level talks between Winchester City Council, police and A2Dominion who run the shelter to deal with the problems.

It comes after there was a suspected arson at the hostel earlier this month which resulted in one person being taken to hospital, a man has been arrested and charged following the incidents.

Residents say they have been threatened by users and visitors to the shelter, one said a person have threatened to burn down their house if they went to the council to complain about noise.

One resident said: "We are at our wits end there is going to be suing I have seen people getting ill with the worry of it."

"It seems to me that people have their rights but we have human rights too."

One man described seeing a user who was high on a drug known as Spice.

He said:"I saw someone so smashed on spice he threw down litter from the bin you could not deal with people like this you get shouted at.

"Nothing gets done when they are running wild and running round the back of the alleyway, nothing gets done and I am moving because of it."

"I had a topless guy off his face on drugs asleep in my front garden, I had go chase him away."

Another resident who was concerned about the noise and addressed a woman, she said she was threatened with a bottle.

Other residents say they have seen drug dealing close to the home and said little had been done about it.

Police say they recognise there are issues at the home and there is to be action - but could not disclose further details about that.

PCSO Kate Barnes said"If you have seen people dealing or taking drugs or people on spice who seem to get incredible strength you need to ring 999."

Davina Damone-Holland from the Winchester City Council community neighbourhood services told residents that the council recognise it is a big issue.

Ms Damone-Holland said: "It is a big issue and we are trying to deal with it."

Sergeant Matt Fancett from Winchester’s Neighbourhood Policing Team said "Along with partners including Winchester City Council and A2D, who run West View House, we are taking a robust approach to dealing with those committing offences and causing a nuisance in the Hyde area.

“Anti-social behaviour around Hyde is a current priority for the Winchester District Community Safety Partnership. This means our neighbourhood policing and response and patrol teams, as well as Council officers, are tasked to provide a high visibility presence.

“We enforce strict compliance with the alcohol control zone, ensuring that any alcohol being drunk in public is seized. We are also proactive in targeting the supply of Class A drugs, which is often the cause of anti-social behaviour. We conduct covert and overt operations to arrest and prosecute those bringing drugs into the city.

“A2D are the lead agency for dealing with issues caused by their residents in or around West View House, and public concerns have been passed to them. We recently arranged a meeting with A2D to discuss the issues and have identified a number of recommendations to be implemented.

“The support of local people is crucial and I would urge residents to report any concerns to us on 101. Always call 999 if a crime is in progress.”

Group Director of Supported Housing at A2Dominion, Pam Vasir said: “We are aware of the issues of anti-social behaviour linked to Westview House. We take all reports of anti-social behaviour very seriously and we are working together with residents, agencies and the local police to resolve and address the specific concerns at Westview House as soon as possible.

“We understand the concerns of the local community and recognise that the focus on issues at Westview house are not isolated to this project, but part of the wider issues in the area resulting from the closure of similar schemes nearby.

"However, our priority is to do all we can to ensure all our homes, neighbourhoods and estates are peaceful and safe places to live.”

Winchester City Council say they are also trying to tackle the issues.

A spokesperson said: "West View House is located next to a City Council sheltered housing scheme and we are actively working with partner agencies to tackle the cause and effect of anti-social behaviour in the Hyde Gate area. This includes working with the A2 Dominion staff at West View House.

"We are currently working closely with 3 concerned members of the public who have reported anti-social behaviour to the Council.

"The Police, Community Safety team and City Council Housing Officers are visiting the area on a daily basis and have carried out visits to local residents, including hand delivering leaflets explaining how to report problems to the agencies involved.

"The Winchester City Council Housing teams will continue to provide support to residents by keeping them informed of any action we are taking and providing reassurance through visits, calls and referrals to specialist support services.”

A Hampshire County Council spokesperson said:“The service at West View House is part of a wider contract providing accommodation and community-based support across Winchester, Test Valley, Eastleigh and New Forest. West View House is located next to a City Council sheltered housing scheme. We are offering our support to A2Dominion, Winchester City Council and all partners, to resolve the situation being experienced by residents of the nearby sheltered scheme, and all local residents as quickly as possible.”